Company
About NTS
New Tech Solutions is a small minority owned business. We focus on providing state of the art business solutions, hardware, software and services to our clients at a very competitive price. We emphasize on bringing in the best solutions to our clients – based on the industry best practice and products. We also produce our own line of servers and provide full lifecycle support to all the products, software and service solutions we sell. Our continued success in satisfying our customers is due to – being a small agile business, our focus on the Government market we service, our responsiveness to our customers, focus on quality and service excellence by an experienced team of certified technical and project management personnel. This kind of dedication makes every customer interaction a success story.
NTS was found in 1997 and is a debt-free, Minority owned small business located in Fremont CA. NTS earned ISO 9001:2008, and a Maturity Level 3 rating during its recent CMMI appraisal indicating dedication to continuous improvement and superior performance in all aspects of our business.
NTS’s engineering experts have hands-on experience with industry leading manufacturers and state-of-the-art technologies. Our professional technical staff includes systems engineers, network engineers, integration engineers, software engineers, and support technicians with Industry certifications. Our corporate quality control plan is ISO 9001:2008. Our ISO-based quality management, risk management, and software program tracking, represent a rock solid methodology that effectively supports an organization seeking to develop applications or migrate legacy systems to web based applications while preserving functionality and access to data.
NTS primarily focuses on public sector, serving DoD, intelligence, and civilian agencies and provides information technology (IT) products, Solutions and Services to Education, Federal and State and local governments. In 2010, NTS received an award as a Top 25 Defense Contractor in Silicon Valley, successfully competing against all large and small businesses. NTS was ranked as the second-largest minority-owned business in the Silicon Valley and the largest among federal systems integrators in 2012.
Mission Statement
New Tech Solutions, Inc.’s mission is to constantly surpass our customers’ emergent needs while providing excellent customer care with cutting edge technology. Our customers receive value through our professional services by understanding and implementing growing technology solutions.
Core Values
- Commitment for customer success –Our commitment to excellent performance assures customer satisfaction and growth. Our commitment: Excellent performance. Every Customer. Every Time.
- Innovation- Bring new creative ideas and solutions that help our customers achieve their Mission and business objectives
- Our People – We value and respect our people, they are our most important resource in delivering our excellent performance.
- Quality – We focus on Quality and Service Excellence in everything we do to ensure customer satisfaction
- Commitment for customer success –Our commitment to excellent performance assures customer satisfaction and growth. Our commitment: Excellent performance. Every Customer. Every Time.
- Innovation- Bring new creative ideas and solutions that help our customers achieve their Mission and business objectives
- Our People – We value and respect our people, they are our most important resource in delivering our excellent performance.
- Quality – We focus on Quality and Service Excellence in everything we do to ensure customer satisfaction
Our Culture
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Certifications
At NTS quality is a tangible commodity valued throughout the organization and is frequently appreciated by our customers.
NTS systematically monitors its quality through customer feedback, individual self-assessment and regular management reviews. Employee training is a very important component of NTS’s rigorous quality program. Every new employee receives specialized training in the company’s methods and procedures.
NTS regularly considers new training opportunities in various areas to keep staff updated with current industry rules, processes, regulations and trends. NTS has a corporate commitment to quality of the products, solutions, and services that we provide to our customer, suppliers and employees. Quality is recognized as a fundamental component of the value customers receive from NTS. As a high quality service provider, NTS considers that a large part of its success results first in its unique ability to always minimize the level of service failures and always protect the interests of its clients.
NTS is committed to delivering products and services that meet the customer’s stated requirements and expectations. The Company’s promise to quality is made by each and every company employee and is an integral part of their responsibilities. The Company’s management acts ensures that its quality policy is understood, implemented, and maintained at all levels in the Company.
Awards & Recognitions
Since our founding in 1997, NTS has built a strong portfolio of successful contracts and past performance. We’re proud that our customers have routinely recognized the outstanding achievements of our project teams and the results they have produced.
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Careers
NTS works hard to provide an environment which is diverse, inclusive and collaborative. Our company culture focuses on values that are important to our employees, their families and the customers we serve. NTS provides a flexible working environment with perks that are designed to make life easier and more convenient for employees to manage their work-life balance.
NTS continues to attract a growing team of top talent. Today, our pool of employees represent some of the nation’s most experienced operations, support, sales and technology professionals serving the IT industry.
If you are interested in something that you want to be a part of, please check our current open positions. If you are interested in applying for a full-time position, send your resume and letter of interest, including salary requirements, to jobs@ntsca.com or if you like to apply online click here.
Current Opportunities
- Director of Sales – Cloud Solutions
- Customer Service / RMA Technician / Tech Support
- Junior Sales Associate
Director of Sales – Cloud Solutions
About NTS:
- We are in the business since 1997 and have developed long-standing relationships with our customers, both public and private.
- We’re a Small Minority Owned Business.
- We’re ISO 9001:2015 certified and have CMMI DEV and SVC ML3 ratings
- Washington Technology top 100 Federal contractor.
- We’ve been named part of: Inc 5000’s Fastest Growing Private Companies in 2019, 2018, 2016, and 2015.
- Silicon Valley Business Journal’s Largest Private Companies in 2019, 2018, 2017, 2015 & 2014.
- CRN 2019 MSP 500: Elite 150.
Learn more about NTS at www.ntsca.com
Key Responsibility:
- Act as the lead for the translation of business objectives and requirements into functional solutions
- Lead, mentor, and work closely with teams in order to deliver high-quality products and services.
- You bring consultative sales experience, especially around the adoption of cloud services in the infrastructure space.
- Perform both business development and Sales duties to develop, communicate, implement and proposal strategy that provides customers with a clear and differentiated position for selecting NTS cloud solutions.
- Provide critical leadership from early opportunity identification and qualification through the post-proposal phase.
- You will help with the qualification of sales opportunities for Cloud Services.
- Conduct webinars and solution demos using web tools to prospects and customers.
- Present design to technical leads, management, and external stakeholders.
- Build robust cloud solutions to meet business & technical objectives.
- Design and develop technical solutions based on existing technologies
- Learn and maintain in-depth knowledge of Cloud solutions and the company’s services.
- Help build a pipeline opportunity in Cloud solutions areas.
- Establish deep business and technical relationships through your knowledge of the customer’s mission and their technical environment.
Prefered Qualification:
- Strong understanding and Experience working in a Cloud sales experience required (AWS, Azure of GCP Cloud & DevOps sales).
- Prior experience working in a sales leadership role with one of the leading cloud providers.
- Must have directly related sales experience with a well-developed network of customer contacts at Federal agencies.
- Must demonstrate a record of accomplishment of account development and management including successful identification, development, capture and closing of procurement opportunities (RFPs) of cloud solutions for contracts to the Federal customers.
- Proven sales leadership skills – ability to work collaboratively across sales teams and partners, proven ability to manage conflict and effectively make decisions.
- 4-8 years’ experience with direct sales in cloud & DevOps space
- 7+ years of IT/Technology sales (outside sales) within the software development and cloud computing industry.
- 2+ years hands-on experience solutioning in public cloud, private cloud, IaaS, & PaaS experience.
- Experience with Cloud solutions for Federal and/or State and Local Government Agencies.
Education:
Bachelor’s Degree in Business, Computer Science or Math or related field from an accredited 4 year college/university
NTS Benefits Information:
Benefits include group medical insurance (Health, Dental & Vision benefits), 401K, PTO (Paid Time Off) Accrual, Free gym membership, personal & sick time. Our competitive Salary, Commissions and Bonus compensation plans are structured as Base plus Commission.
Expiration Date: 05/05/21
Customer Service / RMA Technician / Tech Support
Job Location: Fremont, CA
About NTS:
- We are in the business since 1997 and have developed long-standing relationships with our customers, both public and private.
- We’re a Small Minority Owned Business.
- We’re ISO 9001:2015 certified and have CMMI DEV and SVC ML3 ratings
- Washington Technology top 100 Federal contractor.
- We’ve been named part of: Inc 5000’s Fastest Growing Private Companies in 2020, 2019, 2018, 2016, and 2015.
- Silicon Valley Business Journal’s Largest Private Companies in 2020, 2019, 2018, 2017, 2015 & 2014.
- CRN 2020, 2019 MSP 500: Elite 150.
Learn more about NTS at www.ntsca.com
Key Responsibility:
New Tech Solutions, Inc, a fast growing high-tech computer company is currently seeking a talented & versatile Customer Service / RMA Technician / Tech Support to work in our Fremont facility.
We are currently looking for RMA Technicians to work for Enterprise Server Group. This person also acts as the 1st level of technical support; providing technical customer service to both Public Sectors & commercial customers.
Job Responsibilities:
RMA Responsibilities:
- Documents RMA problems and coordinates with the customer to arrange for the necessary replacement, repair or credits; Co-ordinate with customer regarding repair, following organizational procedures regarding RMAs.
- Receive RMA products and inspect them to ensure all parts have been received.
- Troubleshoots return products to determine exact cause of the problem.
- Ensures that all transactions, problems or issues are entered in the appropriate NTS systems.
- Keep technical training up-to-date with new advances and changes made to NTS systems & IT related products.
- Attend technical training sessions as announced
- Become familiar with organizational processes, as RMA department requires communication with all departments.
- Ensure that customers are serviced quickly, efficiently.
- Screens calls from customers to ensure the calls related to RMA or Technical related matters.
- Follows-up with Customer to ensure timely arrival of sent products and to ensure that the products are working in good condition.
Technical Support Responsibilities:
- Provide frontline technical support to customers.
- Ensures that callers warranty is within the specified timeframe by researching the Company products serial number.
- Log all calls into the Technical Support Database and labels the call according NTS system procedure.
- Attends appropriate training sessions to keep updated with new software and hardware releases. Notifies the appropriate personnel with new occurrences of issues with NTS systems & IT related products.
- Promote Company products and services while continuing with technical support with customers.
- Follow all Company procedures and policies as required.
- Communicate clearly to colleagues and co-workers to ensure best customer service and workmanship.
- Complete other technical related tasks as assigned by the Technical Support Manager or Upper Management as time permits (system assembly, New Products Testing)
Inventory Responsibilities:
- Ensures that all information related to inventory is accurate and up-to-date.
- Receive goods into inventory and follow necessary administrative processes to ensure that Accounting Database and Inventory Database System information is accurate.
- Ensures that inventory reports are provided to the manager as required for bookkeeping purposes.
- Reviews reports and evaluates numbers to ensure its accuracy.
- Ensures that inventory area is well-organized and clean
- Assigns part numbers and descriptions for Company use.
- Contact vendors for back-orders or for RMA related issues
- Put Serial Number on required items
Prefered Qualification:
Education: Minimum college diploma within IT related field (i.e. computer networking, System assembly or Testing.)
Experience: Min 1 year- technical background with computer hardware/repairs
Knowledge/Training & Skills:
- Background in computer filed is preferred
- Experience with PC’s/production line
- Experience with deadlines/multi-tasking
- Working in a fast-paced environment
- R&D/troubleshooting with computers
- Troubleshooting
- Quick learner
- Persistent
- Well-rounded
- Communicative
- Patient
- Calm
- Reliable
- Easy-going
- Works well under pressure
- Detail-oriented
NTS Benefits Information:
Benefits include group medical insurance (Health, Dental & Vision benefits), 401K, PTO (Paid Time Off) Accrual, Free gym membership, personal & sick time. Our competitive Salary, Commissions and Bonus compensation plans are structured as Base plus Commission.
Expiration Date: 04/30/21
Junior Sales Associate
Job Location: Fremont, CA
- We have been in the business since 1997 and have developed long-standing relationships with our government customers, both public and private.
- We work with all the major military and civilian government agencies.
- Our areas of expertise range from cutting edge Hardware and Software, to Cloud Computing and Security Services.
- We’re a Small Minority Owned Business.
- We’re ISO 9001:2015 certified and have CMMI DEV and SVC ML3 ratings
- Washington Technology top 100 Federal contractor.
- We’ve been named part of: Inc 5000’s Fastest Growing Private Companies in 2019, 2018, 2016, and 2015.
- Silicon Valley Business Journal’s Largest Private Companies in 2019, 2018, 2017, 2015 & 2014.
- CRN 2019 MSP 500: Elite 150.
Key Responsibility:
New Tech Solutions seeks a high-energy driven Junior Inside Sales Representative & Fresh graduate students seeking to start a career in government Technology sales. The Sales Representative is responsible for generating revenue by responding to NTS procurement opportunities for Federal customers. Our business model is such that, there is very little cold-calling involved.
- Work with Technology Manufacturers and Distributors on pricing and configurations – based on government incoming requirements. Very little cold calling involved.
- Interaction with Manufacturers, Suppliers and Customers on configurations, pricing, clarifications is a must.
- Training & Supervision Provided
Prefered Qualification:
*Required BS / Prefer a Technical Degree (information systems)
*Prefer Technical knowledge and/or technical sales experience
*Must have ability to grasp overall requirements within the government Statement of Work or Bill of Materials
NTS Benefits Information:
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
- Vision insurance
- Tuition reimbursement
- Life insurance
- 401(k) matching
- Commission
- Employee discount
Expiration Date: 10/10/22
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Community Outreach
Giving Back to The Community
2021 Charities
 Abode Services’ mission is to end homelessness by assisting low-income, un-housed people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness. We develop and implement innovative programs to end homelessness. Our agency is built on the principles of Housing First, a proven approach that has yielded far superior results than those of past strategies for ending homelessness. Our results show how effective our work has been at ending homelessness for vulnerable children and adults in our community. |
 The Bay Area ranks as one of the world’s most affluent areas, yet more than 800,000 Bay Area residents live at or below the poverty line, and one out of every five children here lives in poverty. These statistics are even more startling because it’s greater than the national average. Family Giving Tree helps families who live in this deep shadow, to clear financial hurdles through our Back-to-School and Holiday Wish Drives. Family Giving Tree has served over two million children and individuals throughout the greater Bay Area as we actively endeavor to inspire the values of kindness, philanthropy, and volunteerism in our community. |
 TCV Food Bank provides emergency grocery assistance to almost 6,000 families in Alameda County every month. TCV Food Bank is a non-profit organization that provides food assistance to the residents of Alameda County. We are the largest client-direct food bank in the area. We serve up to 13,000 individuals every month through our marketplace, mobile pantry and bag lunch programs. With a staff of 6, a volunteer force of more than 1,000, and a budget that barely breaks $800,000 we are extremely efficient in distributing over 3.6 million pounds of food annually. We serve all low-income residents of Alameda County. Many of our clients come from migrant families, are under-employed, or are facing unemployment due to disability, a lack of relevant work skills, or other barriers. |
 Alameda County Community Food Bank passionately pursues a hunger-free community. We partner with more than 420+ food pantries, hot-meal programs, senior centers and other non-profits to distribute millions of pounds of food every year. For over 35 years, we have stood by our unwavering belief that food is a basic human right. We distribute millions of healthy meals every year, and are on the forefront of new approaches to ending hunger and poverty. |
 To deliver exceptional health and social services that improve quality of life for the individuals, families, and communities we serve. Before forming BACH, Tri-City Health Center served the Fremont community for 50 years, becoming a central force for providing health services to all in southern Alameda County. It is the vision of this generous organization for everyone in the community to have access to high quality, comprehensive, and affordable health care |
 UCSF Benioff Children’s Hospitals ranks among the nation’s best hospitals. We have placed among the top 25 children’s hospitals nationwide in seven pediatric specialties, including pediatric cancer care, gastroenterology/GI surgery, kidney care (nephrology), neonatology, neurology/neurosurgery, pulmonology/lung surgery and urology. The hospitals also received high marks in cardiology/heart surgery, diabetes/endocrinology and orthopedics. We prioritize making patients and their families feel welcome and comfortable. By providing amenities ranging from bedside art therapy to playrooms and family lounges, we go the extra mile to support our patients and families. |
 Fresh Start Surgical Gifts is a medical charity for children that transforms the lives of disadvantaged infants, children, and teens with physical deformities caused by birth, accidents, abuse, or disease through the gift of reconstructive surgery and related healthcare services, at no cost whatsoever to patients. Fresh Start Surgical Gifts’ comprehensive approach to healthcare goes beyond just reconstructive surgeries to treat children with deformities and other conditions – we offer a range of services to ensure that every child receives high quality, personalized care. The majority of Fresh Start Surgical Gifts’ patients participate in almost all of the medical services we offer since deformities affect multiple aspects of every patient. |
 US Marine Corps Organization. The basic mission of the Marine Toys for Tots Program is to collect new unwrapped toys and distribute those toys to less fortunate children at Christmas. This community action program took place in over 800 communities covering all 50 States, the District of Columbia, Puerto Rico, and the Virgin Islands. The Toys for Tots Literacy Program helped bring the gift of reading to less fortunate children across the nation and has distributed over 2 million books since the program’s inception in 2008. The UPS Store is the primary sponsor of The Toys for Tots Literacy Program and raises funds at participating locations throughout the year – to date they have raised over $5,000,000! |
 A full-service healthcare program that includes medical, home care, transportation, and senior services. On Lok offers many programs to support the needs of seniors. Those Programs include: PACE Healthcare Program, a Senior Community Center, LGBTQ Program, Nutritional Programs, Group Exercise Classes and much more! |
 LIFE ElderCare empowers the aging to live with independence AND interdependence. We offer free, simple and important services for older adults who prefer to remain living at home. Help deliver meals, become a friendly visitor, drive an elder to the store, or get linked with an elder in your neighborhood. |
 To partner with Tri-City Animal Shelter to improve the welfare of homeless, neglected, and lost animals. Local veterinarians generously give of their time and resources to provide for the surgical needs of the shelter. Since 2013 the Friends have helped to spay or neuter over 9,000 shelter dogs and cats — an investment of more than $300,000. |
 Frosted Friends is a senior dog boarding and day care program for the public. We are located in peaceful Ramona, CA, a worthwhile jaunt from anywhere to ensure peace of mind that your senior dog is in capable, loving hands. We are able to accommodate Frosted Friends who are 8 years old and older during your time of absence, providing them with the same dignified care that you do at home. |
 SAVE engages the public by partnering with communities across the country to organize awareness events, start up new SAVE charters, and disseminate suicide prevention messaging. One such Program is: Linking Education and Awareness for Depression and Suicide (LEADS) for Youth is a evidence-based suicide prevention curriculum designed for high schools. LEADS for Youth is an informative and interactive program for students and teachers to increase knowledge and awareness of how to prevent suicide. |
 The American Cancer Society offers programs and services to help Cancer patients and families during and after cancer treatment. Below are some of the resources we provide. We can also help you find other free or low-cost resources and programs needed to manage this cripling disease. The American Cancer Society offers rich information and programs that assist cancer patients in all stages. |
 Reading Partners is a national nonprofit that mobilizes communities to provide students with the proven, individualized reading support they need to read at grade level by fourth grade. We empower students to become lifelong readers. Partnering with schools and communities, we mobilize volunteers to engage in one-on-one tutoring (either in-person or online) with students who are working to boost their literacy skills. |
 Boys & Girls Clubs of America is a national organization of local chapters which provide voluntary after-school programs for young people. We never take a single approach to help kids succeed. It takes caring mentors, such as our trained Club staff. It takes a safe place, like our Clubs that are consistently there for the kids they serve. It takes innovative, quality programs designed to empower youth to excel in school and lead healthy, productive lives. We do whatever it takes to ensure all kids have a great future. |
 Noble Endeavours is built on the premise that we can’t alleviate poverty without first providing long term employment opportunities for families. We know education is also vital, but it must be accompanied by employment opportunities to be effective. |
| Big Brothers Big Sisters of America is a 501 non-profit organization whose mission is to “create and support one-to-one mentoring relationships that ignite the power and promise of youth”. Adult volunteers are matched with children from age 5 to young adulthood. |
2022 Charities
 Kids Againast Hunger Fremont is a non-profit humanitarian organization run entirely by unpaid volunteers. Our mission is threefold: 1) Plant the seed of compassion by teaching students about the importance of kindness and compassion. (2) Love through action by bringing meal-packing events into the schools. 3) Feed the hungry by distributing pckages meals via partnership with humanitarian organization. Our goal is to enable all 35,000 studenst in Fremont to pack 1,000,000 meals. |
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Why Join NTS?
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Benefits
To attract and retain the diverse array of talent required to grow our business, we offer competitive salaries and benefits in the industry consisting of medical, dental, vision, Group life insurance, optional life insurance and a 401(K) plan. NTS believes in a healthy Work / Life balance for its employees and offers a paid time-off program, which allows employees to enjoy vacations, holidays and personal days. Additionally, NTS supports employees who believe that serving as a juror is part of their civic duty.